- Reacting to someone’s comment in a meeting arrogantly and said ‘damn you’ or like that.
- Telling a subordinate –“Rubbish, you are good for nothing” in front of other colleagues and so on.
These are some behavioral response that in fact feel others embarrassed and get them in an awkward situation to react.
Wikipedia describes “rudeness” as “display of disrespect by not complying with the social norms or etiquette of a group or culture. These laws have been established as the essential boundaries of normally accepted behaviour. To be unable or unwilling to align one’s behavior with these laws known to the general population of what is socially acceptable is to be rude.”
Besides, rudeness “constituted by deviation from whatever counts as politic in a given social context, is inherently confrontational and disruptive to social equilibrium” (Kasper, 1990, p. 208).
Thus, it’s clear that rudeness, particularly with respect to speech, is necessarily confrontational at its core.
Forms of Rudeness.
- Acting inconsiderate
- Deliberately offensive
- A faux pas,
- Profanity and
- Violating taboos such as deviancy.
In some cases, an act of rudeness can go so far as to be a crime, for example, the crime of hate speech.
Outburst of Rudeness at Work:
Rude behaviors maybe categorically elaborated as the followings (not limited to) at work:
- Rude talk or speech;
- Speech that generates hatred;
- Insulting speeches;
- Using offensive or derogatory terms (e.g.- ugly, fat, stupid);
- Discouraging someone’s participation on some conversation (saying like- ‘shut-up’);
- Pressurizing someone for a answer or asking inappropriate questions.
- Shouting or using a arrogant/loud tone of voice instead of polite ones.
- Using vulgar or sexual slang;
- Interrupting someone while speaking;
- Declining to apologize when necessary;
- Failing to express desired gratitude;
- Greedy and selfish behavior;
- Engaging in argument in public;
- Without legitimate authority, order someone to do something.
- Refusing to carry out legitimate order;
- Bullying and racism;
- Rude body movement;
Impact of Rudeness at Work:
Rudeness at work impacts negatively on the effectiveness and efficiency of the workers. Most importantly, it affects the emotional side. Thus, it may result in the followings:
- Employees feel burdened with low morale;
- Commitments are not met by them;
- Quality of works declines remarkably;
- Dissatisfaction over job assigned;
- High employee turnover;
- Overall low company growth.
So, emotion; especially over rudeness must be addressed carefully and intelligently. Furthermore, employees are the key-factors for the organization. So, they should be treated the way they can contribute to their fullest capability.
Think Before Being Rude at Work:
Before being rude to someone, things to think:
- Is being “rude” the only way?
- What are the results of such attitude?
- Does it bring any positive impact on the outputs?
And taking time is always the best practice before being rude instantly considering “time is the best healer”.
Furthermore, if a person is really annoying; and being rude to them occasionally maybe not be questioned taking its positive impulse in consideration.
With empathetic attitude, rudeness at workplace as well as personal life can be managed efficiently.