Rudeness at work! What do we mean by the term rudeness? It’s a situation arising from mental inclination that ignores rights and feeling of others shows categorically uncongenial outburst.
Reacting to someone’s comment in a meeting arrogantly and said ‘damn you’ or like that.
Telling a subordinate –“Rubbish, you are good for nothing” in front of other colleagues and so on.
These are some behavioral response that in fact feel others embarrassed and get them in an awkward situation to react.
Wikipedia describes “rudeness” as “display of disrespect by not complying with the social norms or etiquette of a group or culture. These laws have been established as the essential boundaries of normally accepted behaviour. To be unable or unwilling to align one’s behavior with these laws known to the general population of what is socially acceptable is to be rude.”
Besides, rudeness “constituted by deviation from whatever counts as politic in a given social context, is inherently confrontational and disruptive to social equilibrium” (Kasper, 1990, p. 208).
Thus, it’s clear that rudeness, particularly with respect to speech, is necessarily confrontational at its core.
So, emotion; especially over rudeness must be addressed carefully and intelligently. Furthermore, employees are the key-factors for the organization. So, they should be treated the way they can contribute to their fullest capability.
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